FAQ

Statera is an innovative brand offering high-quality alcohol-free products. Our products are handcrafted from natural ingredients. Our drinks are an ideal choice for those looking for non-alcoholic alternatives. At Statera, we are committed to pushing the boundaries of alcohol-free drinks and enriching your experience with superior products.

Non-alcoholic Gin, Gin & Tonic, Grapefruit Mimosa, London Mule, and Spicy Mango Margarita. Statera is constantly growing! Stay tuned for our new products...

Our Statera Alcohol-Free Gin is crafted using the same artisanal process as a traditional gin. The process begins with small-batch distillation of quality ingredients in a still. This is where the flavors of authentic gin aromatics are infused, giving Statera its unique taste. Once distillation is complete, our alcohol-free spirit is then blended with other aromatics, enriched with electrolytes to promote hydration, filtered, and finally bottled.

Our ready-to-drink products are handcrafted using only natural ingredients and fruit juices.

Each step of these processes is carried out with care in Trois-Rivières, Quebec.

Yes, Statera products are indeed considered alcohol-free. Although they contain less than 0.5% alcohol, this level is actually lower than what you'll find in common natural products, like apple juice or a ripe banana. It's a perfect choice for those looking to enjoy a spirit without consuming alcohol.

Our Statera Alcohol-Free Gin is more than just an alcohol-free spirit. Our product stands out for its many beneficial attributes. It is enriched with electrolytes to promote hydration and is designed to be sugar-free, calorie-free, with no artificial flavors, gluten-free, and vegan.

Our range of ready-to-drink canned drinks are made from natural ingredients and are also vegan and gluten-free.

Statera Alcohol-Free Gin is modeled after a traditional London Dry Gin, offering a range of complex and distinct flavors. On the palate, you'll experience the robust notes of juniper berries, enhanced by the spiciness of cardamom and the freshness of coriander. Subtle hints of chamomile and lemongrass complete the flavor profile, giving Statera a unique balance of strength and delicacy. This alcohol-free gin is designed to be enjoyed in cocktails or with a mixer of your choice.

As for our ready-to-drink canned soft drinks, each product offers a unique flavor profile.

To learn more, we invite you to consult our product descriptions on our website.

No, Statera Non-Alcoholic Gin is not designed to be consumed neat. It was developed to be mixed into mocktails to explore a multitude of flavors. You'll find a variety of mocktail recipes on our website to inspire you.

Of course, our ready-to-drink canned non-alcoholic drinks are perfectly suited for straight drinking. Best served chilled for the best tasting experience.

Statera Alcohol-Free Gin is a non-alcoholic spirit specially designed for mixing, providing the perfect base for creative mocktails. On our website, we offer a variety of mocktail recipes to inspire you.

Yes, Statera can be consumed during pregnancy. However, as Statera contains an alcohol content of less than 0.5%, which is considered alcohol-free by international standards, we always recommend consulting your doctor or healthcare professional before consuming Statera or any other alcohol-free product during pregnancy.

Certainly! You can discover these delicious creations on our page Mixology. From refreshing, fruity, spicy, or herbal flavors, our recipes suit all tastes. You can easily reproduce these mocktails at home and enjoy them anytime. Feel free to express your creativity by adding your personal touch to the recipes.

Share your creations by tagging us on social media with @statera_spirits! Join the Statera community and share your recipes, tips, and tasting moments. We look forward to discovering your unique creations!

Statera, in the form of a non-alcoholic gin, can be stored for at least a year if the bottle remains unopened. Once opened, we recommend consuming it within three months to fully enjoy its flavors. To optimize its storage, be sure to store your bottle of Statera in a cool place, away from direct sunlight. However, you should never freeze your bottle of Statera.

For cans, there is no consumption limit, but we suggest consuming them within one year of purchase.

You can buy Statera in grocery stores, directly on our website, on Amazon Canada, Google Shopping, and at many retail locations. For a complete list of our retailers, visit the "Where to Buy" tab on our website. If Statera is not available near you, we encourage you to contact your local retailers to have our products carried.

By signing up for our newsletter, you will be the first to know when Statera is available in new locations in your area. Also, feel free to write to us at info@stateraspirits.com to express your interest. We are regularly updating our expanding distribution network to make Statera accessible to everyone.

Contact us at info@stateraspirits.com. We will get in touch with you.

Unfortunately, it can be difficult to give an accurate estimate of the restocking date. We recommend subscribing to our newsletter for information on product availability.

However, please be aware that we do our best to offer you products that are available at all times.

In some cases, we offer the option to pre-order a product that is out of stock. This allows you to reserve the product as soon as it becomes available again. Please visit our website or contact our customer service to check if pre-ordering is available for the product you wish to purchase.

Yes, you can subscribe to our newsletter to be informed as soon as the product is available again.

Lysandre Nadeau is not only one of Statera's owners, but she also plays a vital role as a brand ambassador. Her involvement with Statera is multifaceted and demonstrates her deep commitment to our mission of democratizing sobriety and offering refined alcohol-free alternatives.

As an owner, Lysandre brings valuable expertise and strategic vision to the company. She actively participates in key decisions and helps shape Statera's future. Her passion for sobriety and her desire to change perceptions surrounding alcohol consumption are inspiring drivers for our team.

As a brand ambassador, Lysandre represents Statera with authenticity and conviction. Her influence as a public figure helps raise awareness among a wide audience about the importance of sobriety and the availability of high-quality alcohol-free alternatives. She actively shares our message through social media, events, and collaborations, increasing Statera's visibility.

Lysandre's involvement with Statera extends far beyond traditional roles. Her unwavering support, creativity, and dedication help make Statera an innovative and influential brand in the non-alcoholic beverage space. We are proud to collaborate with Lysandre and share our shared passion for sobriety and wellness.

At Statera Spirits, we believe our products are simply the best in terms of taste and quality. Our artisanal approach to crafting in Quebec allows us to create spirits of incomparable excellence. Each drop is carefully crafted to deliver refined and balanced flavors, thanks to the use of the highest quality natural ingredients. Furthermore, our commitment to the environment is reflected in our sustainable practices throughout the production process. We are proud of our reputation and the appreciation of our customers, who confirm that Statera Spirits offers an exceptional taste experience and unparalleled quality.

Yes

For detailed information on international shipping, please review our shipping policy on our website. If you have additional questions or would like personalized assistance, please feel free to contact us at info@stateraspirits.com. Our customer service team will be happy to assist you.

At Statera, we pride ourselves on offering the highest quality fine products and regularly offer promotions and discounts.

By subscribing to our newsletter and following us on social media, you will be regularly informed of special offers, contests, and promotions reserved for our community.

To contact Statera customer service with any issues or additional questions, you have two options:

You can visit the Contact section on our website, where you will find a contact form to send us a message directly. Please fill out the form with your contact information and message, and our customer service team will be happy to assist you as soon as possible.

You can also email us at info@stateraspirits.com. Our customer service team is always here to assist our customers and answer all your questions and concerns.

When ordering online, Statera offers different delivery options to suit your needs:

Standard Delivery: This option typically takes 3 to 6 business days to deliver your order. It's an economical choice if you don't need expedited delivery.

Express Delivery: If you want to receive your order faster, Statera offers an express delivery option that typically takes 1 to 3 business days.

For orders placed on Amazon, please refer to the delivery dates provided by Amazon. Delivery times may vary depending on Amazon's shipping policies and the options you choose during checkout.

We encourage you to try different mocktail recipes using Statera Mocktail Gin as the main ingredient. You'd be surprised how the flavors combine and transform when you experiment with other ingredients.

Statera Mocktail Gin offers a versatile base that can be adapted to your personal preferences. You can try different combinations of aromatics, fruit juices, syrups, and herbs to create your personalized mocktail.

If you really don't like your Statera, we understand your disappointment. For detailed information on our return and refund policy, please visit the dedicated section on our website.

If your package is damaged during delivery, please review our Return and Refund Policy for the steps to follow. There you will find all the necessary information on how to proceed in the event of a damaged package. Our Returns and Refunds Policy specifies the procedures and conditions for obtaining a replacement or refund in the event of a problem with your order.

If you have additional questions or require further assistance, please contact us at info@stateraspirits.com. Our customer service team will be happy to help you resolve this issue as quickly as possible.

To track your package, please refer to our Shipping and Tracking Policy. We offer different tracking options depending on the carrier used for your order.

When your order ships, you will receive a confirmation email with your package's tracking information. This tracking link will allow you to follow your package's progress in real time.